Leg Avenue stands behind the quality of every item it sells. It will accept returns for items that were delivered damaged or that were not included in a customer’s order at no charge, subject to the following conditions. Unless otherwise specified, all claims for discrepancies or damages must be made within thirty (30) days after the item shipped. Claims on all sequined or beaded garments must be made with 5 business days of the invoice date. Claims on all Halloween items shipped after July 1st must be made by Leg Avenue’s close of business on the second Friday of November that year. Closeout and discontinued items are not subject to return because they are purchased “as is” at a significant discount. Leg Avenue does not guarantee sales and will not accept returns that are not a result of either discrepancies or damage incurred during manufacturing or shipping. No claims will be accepted on used goods or on goods damaged after their receipt by the customer. All returns must be authorized in advance. To obtain authorization, contact customer service at (888) 453-4283. Leg Avenue’s sales representatives are not authorized to approve returns. Goods returned without authorization will be shipped back at the customer’s expense and will not be credited. Upon authorizing a return, Leg Avenue’s customer service depart ment will send a Return Authorization Label to ship the good sat Leg Avenue’s expense. Upon receipt and verification of the return, Leg Avenue will credit the value of the return towards future orders.
All items returned to Leg Avenue must arrive in original condition, in their original packaging, with no pricing stickers, holes, or other alterations, or the return will be rejected. Merchandise approved for returns must be delivered to Leg Avenue within 30 days of approval or the return authorization will be voided. Authorized returns sent without the Return Authorization Label will be charged a 15% restocking fee and Leg Avenue will not reimburse shipping. Returns will be processed at the lowest price at which an item was ordered up to the number ordered at that price.
For international customers, special instructions may apply. Please ask customer service for assistance.